Frequently Asked Questions
You will be required to make the full payment for your selected equipment upfront when you place your order. Rest assured, your payment will be securely held by AUTOSDIRECT FLORIDA, LLC until you receive the item and have a 10-day inspection period to decide if you want to keep it.
Once you receive the item, you’ll have 10 days to thoroughly inspect it and ensure it meets your expectations. If you decide not to keep the vehicle during this time, you can return it at our expense, and you will receive a full refund.
To initiate a return within the 10-day inspection period, simply contact our customer support team. We will arrange for the item to be picked up at no cost to you, and you will receive a full refund once the item is returned in its original condition.
If you encounter any issues or have questions about the equipment during the 10-day inspection period, please reach out to our customer support team. We’re here to assist you and ensure a smooth experience.
Once the returned item is picked up, we will promptly process your refund, and you can expect to receive it within 24 hours.
You can reach our customer support team through the contact information provided on our website. We’re here to assist you with any questions or concerns you may have.
At AUTOSDIRECT FLORIDA, LLC, your satisfaction is our priority, and we’re committed to providing a secure and worry-free online vehicle buying experience. If you have any additional questions or require further clarification, please don’t hesitate to contact us.
Need any help?
+1-902-123-1234